Contact Us
As a consumer, how can I request a refund?
To create an account, visit the vinvhr website and click on “Sign Up.” Enter your email address, create a password, and follow the instructions to complete registration.
What information is available from Germany?
A red “Risk identified” alert means the vehicle may have issues such as accidents, title problems, or other risks. You should review the full report carefully before making a decision.
Where does VINVHR get its information from?
Login issues can happen due to incorrect email or password. Make sure your details are correct, check your internet connection, or try resetting your password.
How long does it take to get the VINVHR Report?
You can delete your account by contacting VINVHR support or checking your account settings. Follow the instructions provided or request account removal via email.
This vehicle was imported, why can't I find the historical information for this foreign country in the VINVHR report?
Click on “Forgot Password” on the login page. Enter your email and follow the reset link sent to your inbox to create a new password.
I have already paid for the VINVHR Report of a specific vehicle, and now your website tells me to pay again. Why is that?
“Access expired” means your report or subscription is no longer active. You may need to purchase a new report or renew your plan.
I get the message “VIN is incorrect”/ “We have not found any records”. What does that mean?
Log into your account, go to account settings, and update your email address. Save changes to confirm the update.